IVI Lisboa Clinic

IVF — In Vitro Fertilisation clinic in Lisbon, Portugal.

Contact Information

• Phone: +351 800 780 340
• Website: ivi.pt
• Address: 1- 9ª, Av. Infante Dom Henrique 333 H, 1800-282 Lisboa, Portugal
• Google Maps: View on Maps

Google Rating

4.3 / 5 based on 347 Google reviews.

Treatments Offered

IVF — In Vitro Fertilisation

Opening Hours

• Monday: 8:00 AM – 8:30 PM
• Tuesday: 8:00 AM – 8:30 PM
• Wednesday: 8:00 AM – 8:30 PM
• Thursday: 8:00 AM – 8:30 PM
• Friday: 8:00 AM – 8:30 PM
• Saturday: Closed
• Sunday: Closed

Google Reviews

“Dear Dr. Tatiana Semenova and the entire IVI clinic team! We sincerely thank you for your high professionalism, attentive attitude, and support. Thanks to your hard work and coordinated efforts, we have finally achieved our long-awaited pregnancy. We greatly appreciate your work and involvement at every stage. And now we sincerely hope that we can continue on this path — that the pregnancy and birth of our baby will go smoothly, and that these nine months will bring us more joy, peace, and pleasant cares than anxiety and difficulties. Kateryna & Asif”

— Ekaterina Efimenko (5/5)

“Getting blood tests at the clinic is a big problem. A doctor’s appointment doesn’t take much time, unlike the queue to see the nurses The queue order is also unclear, many people can be called before you, although you are sitting and waiting in the corridor”

— Ann Terekhina (4/5)

“I am very satified and the process is very fast with out stress and very good people all the workers just give it a try and i promise you wont regret it dra cartarina i really appreciate you ma”

— Deborah Imaruagh (5/5)

"Is the clinic still in operation?

I went and did my first consultation last week. Have been trying and calling everyday since then to schedule the result appointment. But the call never goes through. I emailed them, and filled the form on the website. But no one ever gets back. The automatic email reply tells me to download the app and when I did it tells me to call the same number. It’s a dead end. Did it just go out of business or something? Can someone tell me what the correct number to call???

Edit: I finally was able to reach out to them with my friend’s phone. On my second appointment i already indicated that I would like to proceed, and I was counting on the front desk to help me resolve the communication problem. However, there was 0 willingness to help and the nonchalant attitude is abhorrent. I cancelled the next appointment on the spot because I can’t deal with the extra frustration from the admin incompetence to the process. Being able to communicate should be the most basic thing. And I swear I am the most considerate client one can get - I simply need to get in touch to make appointment!

But the receptionist also offered no help when I told him I won’t go forward just because this communication issue is not resolved. He did not express willingness to help, or that he was sorry there was a problem, nor offer to pass the problem to someone else who might be in a better position to help. He simply said “if you wish to cancel the next appointment then I would be happy to do it for you. It’s ok. “ (???)

They don’t care if you come or go. There is no evaluation on customer satisfaction. I can’t imagine going through the process with this kind of client support."

— RW H (2/5)

"Me and my husband arrived at this clinic for fertility treatments after we had a bitter experience with another clinic in Lisbon where which all the doctors were males and they were not professional enough.

Thanks to Dr Tatiana Semenova, I got pregnant after the first treatment at IVI clinic. I must mention that the entire team that treated me including the nurses, the anesthesiologist, the doctors who performed the egg retrieval - they were all super professional women and I felt that this time I was finally in good hands! At the age of 43 I gave birth to a beautiful baby boy.

The only thing that bothered me was that the communication with the team at the reception and the nurse who accompanied me in the process was a bit difficult and sometimes when I had urgent questions regarding prescriptions or medications, I did not receive a reply on time…

Overall - In terms of the medical process and the facilities - I had a very good experience with this clinic and I thank you so much for helping me become a mom!"

— Liv (5/5)