IVI Madrid - Clínica de Reproducción Asistida y Fertilidad

IVF — In Vitro Fertilisation clinic in Madrid, Spain.

Contact Information

• Phone: +34 651 79 10 00
• Website: ivi.es
• Address: Av. del Talgo, 68, Moncloa - Aravaca, 28023 Madrid, Spain
• Google Maps: View on Maps

Google Rating

4.6 / 5 based on 1090 Google reviews.

Treatments Offered

IVF — In Vitro Fertilisation

Opening Hours

• Monday: 7:30 AM – 9:00 PM
• Tuesday: 7:30 AM – 9:00 PM
• Wednesday: 7:30 AM – 9:00 PM
• Thursday: 7:30 AM – 9:00 PM
• Friday: 7:30 AM – 9:00 PM
• Saturday: 7:30 AM – 3:00 PM
• Sunday: 7:30 AM – 3:00 PM

Google Reviews

“Highly recommend IVI Madrid. The staff are excellent, professional and highly knowledgeable, but also so friendly and lovely. IVI Madrid worked seamlessly with my UK Clinic, with great communications with IVI Consultants throughout via Teams, who planned the treatment, and with all my scans done in the UK and then travelling to Spain for the final stage of treatment. Clinic staff were lovely, English speaking, and made the trip so easy. I was envisaging having to travel to Spain probably a few times for treatment, but to my pleasant surprise have conceived on the first visit, and am hoping everything continues to progress well.”

— S C (5/5)

"I underwent an egg retrieval procedure at this clinic and unfortunately had a very distressing experience on the day of surgery.

Before the procedure, I was placed alone in a 6-bed recovery room and instructed to change. I was only told that “someone will come later.” There was no call bell or any way to notify staff once I started changing. Because of this, I asked several times how long I had before someone would enter, as I did not want staff walking in while I was undressed. Instead of receiving a clear answer, I was met with an annoyed and sarcastic response: “How long do you need, 20 minutes?” I said five minutes would be enough.

Despite that, two nurses entered the room without warning while I was still changing. Immediately after, a male nurse also walked in without asking. This was a clear violation of my privacy and dignity. As a patient undergoing a vulnerable medical procedure, I expected basic respect and consideration.

After the surgery, the situation became even more concerning. I was still weak from anesthesia and not fully recovered, yet I was pressured to get up because they needed to “clear the bed.” I was the only patient in the room. When I attempted to stand, I nearly fell because I was not physically able to move safely. Only then did staff acknowledge that I could not get up yet.

The lack of respect for patient privacy before surgery and the apparent disregard for patient safety and recovery afterward were deeply disappointing. Egg freezing is already an emotionally and physically demanding process. Patients deserve professionalism, empathy, and basic standards of care.

I hope the clinic takes this feedback seriously and implements clearer privacy protocols (announcing entry, respecting change time) and safer post-anesthesia recovery procedures. No patient should feel rushed, exposed, or unsafe during such an important medical experience."

— Janet Shi (1/5)

“An outstanding clinic with an extraordinary team led by Dr Ortega - professional, warm, and deeply committed to excellence. Every member of the team, from doctors and nurses to administrative staff, makes you feel truly supported, listened to, and respected. Despite the high level of medical excellence and cutting-edge technology there is a strong sense of human connection, empathy, and reassurance at every step. IVI Madrid manages to balance scientific rigor with compassion in a way that is rare. They take the time to explain everything clearly, answer questions patiently, and ensure you feel confident and comfortable.”

— Yelena Minasyan (5/5)

“Our experience at IVI Madrid has been exceptional. The care we received from Dr. Guillén and his team has been extremely thorough. Both my husband and I were well taken care of, they were all very quick to respond to any questions we had along the way and we’re currently 23 weeks pregnant after our first transfer so are feeling very hopeful. Thank you all!”

— Roseanna Bell (5/5)

“We highly recommend IVI! We were part of the IVI Baby program and were blessed to achieve a positive result on our very first attempt. The clinic is highly professional, exceptionally organized, and equipped with state-of-the-art technology. We are especially grateful to Dr. Carlos and the entire dedicated team for their care and support throughout the process. Thank you, IVI, for everything!”

— NicolaSanya (5/5)